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Create wiki/ directory with 11 markdown pages covering: - Home, Installation, Getting Started guides - Features documentation for all tabs - API Setup with permissions and security - Configuration options and settings - Troubleshooting and FAQ - Development guide with architecture overview - Changelog with version history - Sidebar navigation
194 lines
4.4 KiB
Markdown
194 lines
4.4 KiB
Markdown
# Troubleshooting
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This page covers common issues and their solutions.
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## Can't Open MacTorn (Gatekeeper)
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**Symptom:** "MacTorn can't be opened because it is from an unidentified developer"
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**Cause:** macOS Gatekeeper blocks unsigned applications.
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**Solution:**
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**Method 1 - Right-Click Open:**
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1. Right-click (or Control-click) on MacTorn.app
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2. Select "Open" from the menu
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3. Click "Open" in the dialog
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**Method 2 - System Settings:**
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1. Try opening MacTorn (it will be blocked)
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2. Go to System Settings > Privacy & Security
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3. Scroll to find the message about MacTorn
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4. Click "Open Anyway"
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5. Enter your password and click "Open"
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## API Key Errors
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### "Invalid API Key"
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**Cause:** The key you entered is incorrect or has been revoked.
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**Solution:**
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1. Go to https://www.torn.com/preferences.php#tab=api
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2. Verify your key exists and matches what you entered
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3. If in doubt, create a new key
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4. Copy the key carefully (16 characters)
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5. Re-enter in MacTorn Settings
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### "Insufficient Permissions"
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**Cause:** Your API key doesn't have the required permissions.
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**Solution:**
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1. Create a new API key with "Full Access"
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2. Or select these specific permissions:
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- basic, bars, cooldowns, travel, profile, events, messages, money, battlestats, attacks
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### "API Request Failed"
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**Cause:** Network issue or Torn API is down.
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**Solution:**
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1. Check your internet connection
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2. Try visiting https://www.torn.com to verify Torn is accessible
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3. Wait and try again - Torn API occasionally has downtime
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4. Click "Refresh" or wait for next automatic refresh
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## Menu Bar Icon Issues
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### Icon Not Appearing
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**Cause:** MacTorn may not have launched properly.
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**Solution:**
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1. Check if MacTorn is running (Activity Monitor)
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2. Quit and relaunch MacTorn
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3. Check System Settings > Control Center > Menu Bar Only to ensure there's space
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### Wrong Icon Displayed
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**Cause:** Normal behavior - icon changes based on status.
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**Reference:**
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- Bolt outline = Normal
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- Bolt filled = Energy full
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- Globe = Abroad
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- Triangle = Error
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- Airplane + timer = Traveling
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## Notifications Not Working
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### No Notifications Appear
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**Cause:** macOS notification permissions.
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**Solution:**
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1. Open System Settings > Notifications
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2. Find MacTorn in the list
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3. Ensure "Allow Notifications" is ON
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4. Set alert style to "Banners" or "Alerts"
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### Notification Sound Missing
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**Cause:** Sound disabled in notification settings.
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**Solution:**
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1. System Settings > Notifications > MacTorn
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2. Enable "Play sound for notifications"
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### Travel Alerts Not Working
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**Cause:** Pre-arrival alerts may be disabled.
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**Solution:**
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1. Open MacTorn > Travel tab
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2. Under "Pre-Arrival Alerts"
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3. Enable the time intervals you want
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## Data Not Updating
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### Bars/Stats Stuck
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**Cause:** Polling may have stopped or API error.
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**Solution:**
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1. Check the menu bar icon - triangle means error
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2. Go to Settings and verify API key
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3. Try changing refresh interval (triggers restart)
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4. Quit and relaunch MacTorn
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### Watchlist Prices Not Loading
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**Cause:** API v2 permissions or item ID issues.
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**Solution:**
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1. Ensure your API key has market access
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2. Click the refresh button in Watchlist tab
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3. Remove and re-add items
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## Performance Issues
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### High CPU Usage
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**Cause:** Rare, possibly rendering loop.
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**Solution:**
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1. Quit and relaunch MacTorn
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2. Try a longer refresh interval (60s or 2m)
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3. If persists, file a bug report
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### App Feels Slow
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**Cause:** Normal behavior during initial load.
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**Solution:**
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- MacTorn uses non-blocking data fetching
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- UI should remain responsive
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- First load may show empty data briefly
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## Window Issues
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### Window Won't Open
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**Cause:** Window may be off-screen.
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**Solution:**
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1. Quit MacTorn
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2. Run in Terminal: `defaults delete com.bombel.MacTorn`
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3. Relaunch MacTorn
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### Window Too Small/Cut Off
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**Cause:** Display scaling issues.
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**Solution:**
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1. Try different appearance mode in Settings
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2. Quit and relaunch
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## Update Issues
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### "New Version Available" but Can't Update
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**Cause:** Manual update required.
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**Solution:**
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1. Click "Download Update" in Settings
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2. Download the new version from GitHub
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3. Quit MacTorn
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4. Replace old .app with new one
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5. Relaunch (may need Gatekeeper bypass again)
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## Reporting Bugs
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If your issue isn't listed here:
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1. **Check GitHub Issues** - https://github.com/pawelorzech/MacTorn/issues
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2. **Create New Issue** with:
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- macOS version
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- MacTorn version (found in Settings)
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- Steps to reproduce
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- Screenshots if applicable
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---
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**See Also:** [[FAQ]] for common questions
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